Microblogging application Twitter on Wednesday announced that all appeals against account suspension and reinstatement will be dealt with within three days.
Since announcing our new criteria for suspension appeals, we've been working on reducing the time it takes to review an appeal and make a reinstatement decision. Our team is now handling most appeals within 3 days.
— Twitter Safety (@TwitterSafety) February 22, 2023
A small percentage of appeals (<5%) are delayed as they require… https://t.co/dTWPl6w0tx
In a tweet Wednesday, Twitter Safety said: “Since announcing our new criteria for suspension appeals, we’ve been working to reduce the time it takes to review an appeal and make a reinstatement decision. “
In the tweet, Twitter Safety added that our team is now handling most appeals within 3 days.
However, according to the tweet “a small percentage of appeals (
He added that appeals are delayed especially when there are multiple accounts or when the suspension happened more than a few years ago.
Twitter Safety added: “We will respond to all appeals we receive and appreciate your patience if you have yet to hear back from us.”
Paid two-factor authentication
On Friday, Twitter said it would only allow paid users to use text messages as a two-factor authentication (2FA) method to secure their accounts.
After March 20, “only Twitter Blue subscribers will be able to use text messages as their two-factor authentication method,” the company tweeted.
Two-factor authentication, which aims to make accounts more secure, requires the account holder to use another method of authentication in addition to a password. Twitter allows 2FA via text message, authentication app and security key.
